Support & Help

Contact Support

Need help with CramPocket? We're here to assist you.

What to include in your email:

The email address associated with your CramPocket account.
Your device model (e.g., iPhone 15, Pixel 7) and OS version.
A clear description of the issue or question.
Screenshots if applicable.

Delete Account or Data

You have the right to request the deletion of your account and all associated data.

Option 1: Delete within the App (Recommended)

For the fastest resolution, you can delete your account directly inside the CramPocket app. Navigate to Profile > Settings > Delete Account and follow the on-screen prompts. This will immediately and permanently remove your data.

Option 2: Submit a Manual Request

If you no longer have access to the app, send an email to support@crampocket.com with the subject line "Data Deletion Request".

Required identifying information (for manual requests):

Please email us from the exact email address registered to your CramPocket account to verify your identity.

Note: Manual data deletion requests are typically processed within 5-7 business days. Once your account is deleted, the data cannot be recovered.